Do you allow refunds or exchanges?

All products are FINAL SALE. If your item is defective please email us for further instructions.

How long is shipping?

Please allow up to 3 business days for your item to be processed and shipped via priority mail. If an item is pre-order, please contact us for estimated arrival and shipping time.

Can I change my shipping address or my order?

Once an order has been placed it cannot be modified. We must ship to the shipping address provided via PayPal.

How do I clean my hot tool?

While your flat iron is completely cool, take a cloth with alcohol and clean it free of any chemicals or debris. Once cleaned, take a dry cloth and wipe dry.